Uizo Privacy Policy

Last Updated: February 17, 2026

At Uizo, we believe in radical transparency about how we collect, use, and protect your data. This Privacy Policy explains our practices in clear, straightforward language.

Our Privacy Principles

1. You Own Your Data: Your content and personal information belong to you
2. Transparency First: We tell you exactly what we collect and why
3. No Selling Data: We never sell your personal information to third parties
4. Control & Choice: You control your privacy settings and data
5. Security by Design: We build security into everything we do

1. Information We Collect

1.1 Information You Provide

Account Information

• Name and username
• Email address
• Phone number (optional)
• Password (encrypted)
• Profile photo
• Bio and profile details

Business Information (for Business accounts)

• Business name and type
• Business registration details
• Tax identification (EIN or SSN)
• Business address
• Bank account information (processed by Stripe)

Creator Information (for Creator accounts)

• Identity verification documents
• Portfolio and work samples
• Social media links
• Payment information (processed by Stripe)

Transaction Information

• Booking and order details
• Payment method information (tokenized by Stripe)
• Billing and shipping addresses
• Transaction history
• Refund and dispute records

Content You Create

• Posts, videos, and images
• Reviews and ratings
• Comments and messages
• Service listings
• Content requests and proposals

Communications

• Messages with other users
• Support inquiries
• Feedback and surveys
• Email correspondence

1.2 Information We Collect Automatically

Usage Data

• Pages and features you access
• Time spent on the Platform
• Search queries
• Content interactions (views, likes, shares)
• Booking and purchase behavior

Device Information

• Device type and model
• Operating system and version
• Unique device identifiers
• Mobile network information
• IP address
• Browser type and version

Location Data (with your permission)

• Precise location (GPS)
• Approximate location (IP-based)
• Location of services you book
• Location tags in content

Cookies and Similar Technologies

• Session cookies (essential for functionality)
• Preference cookies (remember your settings)
• Analytics cookies (understand usage patterns)
• Advertising cookies (personalized ads)

You can control cookie preferences in your browser settings.

1.3 Information from Third Parties

Authentication Services (Clerk)

• Identity verification data
• Social login information (if used)

Payment Processors (Stripe)

• Payment method verification
• Transaction status
• Fraud detection signals

Social Media (if you connect accounts)

• Public profile information
• Friends/followers lists (with permission)

Business Partners

• Attribution data from content platforms
• Marketing campaign performance

2. How We Use Your Information

2.1 Provide and Improve the Platform

• Create and maintain your account
• Process transactions and bookings
• Enable communication between users
• Display content and recommendations
• Provide customer support
• Develop new features
• Improve user experience
• Conduct research and analytics

2.2 Personalization

• Recommend relevant services and content
• Customize your feed and search results
• Suggest Creators and Businesses to follow
• Tailor notifications to your interests

2.3 Safety and Security

• Verify user identity
• Detect and prevent fraud
• Enforce our Terms of Service
• Protect against security threats
• Investigate violations
• Comply with legal obligations

2.4 Communication

• Send transaction confirmations
• Provide booking updates
• Respond to inquiries
• Send platform notifications
• Share product updates (with consent)
• Send marketing communications (with consent)

2.5 Attribution and Compensation

• Track content attribution for Creator compensation
• Calculate attribution fees
• Process Creator payments
• Generate tax documents

2.6 Legal and Compliance

• Comply with laws and regulations
• Respond to legal requests
• Enforce our rights
• Resolve disputes

3. How We Share Your Information

3.1 With Other Users

Public Information (visible to all users)

• Profile name and username
• Profile photo and bio
• Public posts and content
• Reviews and ratings
• Follower/following counts

Transaction Parties (visible to Businesses/Consumers in transactions)

• Name and contact information
• Booking details
• Delivery/service address
• Transaction history (between parties)

Creators (when content drives transactions)

• Attribution data (anonymized transaction details)
• Performance metrics

3.2 With Service Providers

We share data with trusted third parties who help us operate:

Clerk (Authentication)

• Account credentials
• Identity verification data
• Session management

Stripe (Payment Processing)

• Payment method information
• Transaction details
• Identity verification for payouts

Cloud Infrastructure (AWS, Google Cloud)

• Application data
• Media files (images, videos)
• Database backups

Analytics Services

• Aggregated usage data
• Performance metrics
• Crash reports

Customer Support Tools

• Support inquiries
• User feedback
• Communication history

All service providers are contractually obligated to protect your data and use it only for specified purposes.

3.3 With Business Partners

Marketing Partners (with your consent)

• Aggregated, anonymized data for campaign performance
• Attribution data for content effectiveness

API Partners (if you connect third-party services)

• Data necessary for integration functionality

3.4 For Legal Reasons

We may disclose information when required by law or to:

• Comply with legal processes (subpoenas, court orders)
• Respond to government requests
• Enforce our Terms of Service
• Protect rights, property, or safety
• Investigate fraud or security issues
• Prevent imminent harm

3.5 Business Transfers

If Uizo is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

3.6 With Your Consent

We may share information for other purposes with your explicit consent.

4. Your Privacy Rights and Choices

4.1 Access and Portability

You have the right to:

• Access your personal information
• Download your data in a portable format
• Request a copy of your information

How to Exercise: Settings > Privacy > Download My Data

4.2 Correction and Update

You have the right to:

• Correct inaccurate information
• Update your profile and preferences
• Modify your content

How to Exercise: Edit directly in Settings or contact support@uizo.app

4.3 Deletion

You have the right to:

• Delete your account and associated data
• Remove specific content
• Request deletion of certain information

How to Exercise: Settings > Account > Delete Account

Important Notes:

• Some data may be retained for legal or business purposes
• Content shared with others may remain visible
• Transaction records may be retained for tax/accounting purposes
• Deletion may take up to 90 days to complete

4.4 Opt-Out Rights

Marketing Communications

• Unsubscribe from emails via link in each message
• Disable marketing notifications in Settings

Location Data

• Disable location services in device settings
• Manage location permissions in app settings

Cookies

• Manage cookie preferences in browser settings
• Opt out of advertising cookies

Data Sharing

• Opt out of data sharing with partners (Settings > Privacy)

4.5 Privacy Settings

Control who can see your information:

• Public Profile: Choose what's visible to all users
• Private Account: Restrict content to followers only
• Activity Status: Hide when you're active
• Search Visibility: Control if others can find you by email/phone

How to Exercise: Settings > Privacy

4.6 California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of sale of personal information
• Right to deletion
• Right to non-discrimination

We do not sell personal information.

To exercise CCPA rights, contact privacy@uizo.app or call 1-800-UIZO-APP.

4.7 European Privacy Rights (GDPR)

If you're in the EU/EEA, you have additional rights:

• Right to access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority

Legal Basis for Processing:

• Contract performance (providing services)
• Consent (marketing, optional features)
• Legitimate interests (platform improvement, security)
• Legal obligations (compliance, tax reporting)

To exercise GDPR rights, contact privacy@uizo.app.

5. Data Security

5.1 Security Measures

We protect your data with:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Role-based access, multi-factor authentication
• Network Security: Firewalls, intrusion detection, DDoS protection
• Regular Audits: Security assessments and penetration testing
• Monitoring: 24/7 monitoring for suspicious activity
• Incident Response: Documented procedures for security incidents

5.2 Payment Security

• Payment data handled by PCI-DSS compliant Stripe
• We never store full credit card numbers
• Tokenization for secure payment processing
• Fraud detection and prevention systems

5.3 Your Responsibility

Help us protect your account:

• Use a strong, unique password
• Enable two-factor authentication
• Don't share your account credentials
• Log out on shared devices
• Report suspicious activity immediately

5.4 Data Breaches

In the unlikely event of a data breach:

• We will investigate and contain the breach
• Affected users will be notified within 72 hours
• We will provide guidance on protective measures
• We will report to authorities as required by law

6. Data Retention

6.1 Active Accounts

We retain your data while your account is active to provide services.

6.2 Deleted Accounts

After account deletion:

• Most data deleted within 90 days
• Some data retained for legal/business purposes:
  • Transaction records (7 years for tax compliance)
  • Legal dispute records (until resolution + statute of limitations)
  • Fraud prevention data (as needed for security)

6.3 Anonymized Data

We may retain anonymized, aggregated data indefinitely for:

• Platform analytics
• Research and development
• Business intelligence

Anonymized data cannot be linked back to you.

6.4 Backup Data

Data in backups may persist for up to 90 days after deletion from production systems.

7. Children's Privacy

7.1 Age Requirements

Uizo is not intended for children under 13. We do not knowingly collect information from children under 13.

7.2 Parental Consent

Users aged 13-17 may browse with parental consent but cannot:

• Create an account
• Make purchases
• Post content
• Interact with other users

7.3 If We Learn of Child Data

If we discover we've collected information from a child under 13:

• We will delete the information promptly
• We will terminate the account
• We will notify parents if possible

Parents who believe we've collected their child's information should contact privacy@uizo.app.

8. International Data Transfers

8.1 Global Operations

Uizo operates globally. Your data may be transferred to and processed in:

• United States (primary data center)
• Other countries where our service providers operate

8.2 Transfer Safeguards

For international transfers, we use:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Other legally approved transfer mechanisms

8.3 EU-US Data Transfers

For EU users, we comply with applicable data protection laws and use appropriate safeguards for transfers to the US.

9. Third-Party Services

9.1 Third-Party Links

The Platform may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies.

9.2 Social Media Features

Social media features (share buttons, etc.) may collect information about your visit. These are governed by the privacy policies of the respective social media platforms.

9.3 Third-Party Integrations

If you connect third-party services (e.g., social media accounts), their privacy policies govern data they collect.

10. Changes to This Privacy Policy

10.1 Updates

We may update this Privacy Policy to reflect:

• Changes in our practices
• Legal or regulatory requirements
• New features or services
• User feedback

10.2 Notification

We will notify you of material changes:

• Via email to your registered address
• Through in-app notification
• By posting on the Platform
• By updating the "Last Updated" date

10.3 Review and Consent

We encourage you to review this Privacy Policy periodically. Continued use after changes constitutes acceptance.

For material changes that require consent, we will obtain your explicit consent before applying changes to your data.

11. Contact Us

11.1 Privacy Questions

For questions about this Privacy Policy or our privacy practices:

• Email: privacy@uizo.app
• Support: support@uizo.app
• Mail: Uizo, Inc., Attn: Privacy Team, South Gate, CA 90280

11.2 Data Protection Officer

For GDPR-related inquiries:

• Email: dpo@uizo.app

11.3 Response Time

We aim to respond to privacy inquiries within:

• 10 business days for general questions
• 30 days for data access/deletion requests
• 72 hours for security concerns

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By using Uizo, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.